Content moderators are prone to secondary traumatic stress (also called vicarious trauma), brought on by their exposure to disturbing images and information. Even the most experienced, most resilient moderators often find that they cannot be prepared enough for the images they see. Equipping moderators with tools to deal with upsetting content is necessary.
- Content Moderators’ Strategies for Coping with the Stress of Moderating Content Online
- Invisible risks exploring the work of content moderators – Combating secondary trauma (Webinar)
- SHIFT Wellness Webinar series
- Coping with Child Sexual Abuse Material Exposure
For anyone in the US, UK, CA, or IE: Get support from a crisis counselor from the Crisis Text Line 24/7
- US: Text HOME to 741741
- UK: Text SHOUT to 85258
- CA: Text HOME to 741741
- IE: Text HOME to 50808
See the below attachments for some practical guidance.
