The Trust & Safety Teaching Consortium
Full course on GitHub maintained by Stanford Internet Observatory.
The Trust & Safety Teaching Consortium is a coalition of academic, industry and non-profit experts in online trust and safety problems. Our goal is to create content that can be used to teach a variety of audiences about trust and safety issues in a wide variety of formats.
- Introduction to Trust and Safety
- Governments and the Internet
- Metrics and Measurement
- Content Moderation
- Information Environment
- Terrorism, Radicalization, and Extremism
- Harassment and Hate Speech
- Child and Adult Sexual Exploitation
- Suicide, Self-Harm, and Well-Being
- Authentication, Identity, and Platform Manipulation
- Types of Attack Surfaces
- Emerging Technologies and Career Advice
TSPA Trust & Safety Curriculum
TSPA partners with those trust and safety teams to equip them with the expertise and skills they need to successfully navigate this incredibly high-stakes environment. This curriculum, written by volunteers with extensive experience in the field, is a key piece of that support. The Trust & Safety Curriculum defines core concepts, terms, and standard practices that make up the body of knowledge we call “trust and safety.” Through this curriculum, we hope to develop and democratize access to this field by helping aspiring or new trust and safety professionals gain a deeper understanding of this work. We hope this curriculum provides context on the complex considerations that influence how trust and safety professionals define acceptable behavior and content online and work to safeguard user safety and privacy.
- Trust and Safety Industry Overview
- Creating and Enforcing Policy
- Content Moderation and Operations
- Transparency Reporting
- Automated Systems and Artificial Intelligence
- Trust & Safety and Law Enforcement
- How Trust & Safety Teams Use Data
- Legal & Regulatory Considerations
- Investigations, Intelligence & Risk Mitigation
- External Engagement
