Traumatic Content: Coping With Exposure

From the IFTAS Moderator Library, supporting Fediverse trust & safety

Updated on 2024-03-28

Content moderators are prone to secondary traumatic stress (also called vicarious trauma), brought on by their exposure to disturbing images and information. Even the most experienced, most resilient moderators often find that they cannot be prepared enough for the images they see. Equipping moderators with tools to deal with upsetting content is necessary.

For anyone in the US, UK, CA, or IE: Get support from a crisis counselor from the Crisis Text Line 24/7

  • US: Text HOME to 741741
  • UK: Text SHOUT to 85258
  • CA: Text HOME to 741741
  • IE: Text HOME to 50808

See the below attachments for some practical guidance.

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